

In some circumstances, we may request that additional information be provided, including personal information, for verification purposes. If we choose to provide a refund beyond 30 days or in the event there’s no proof of purchase, refunds will be applied to a lululemon gift card or in accordance with applicable local laws. Potential fraud or abuse of this policy, including excessive or unreasonable returns, may result in the rejection of future transactions or returns. If you’ve tested out your shoes and they’re not working out, we’re happy to provide a full refund or exchange within 30 days of the original purchase date (shoes must be in the box and accompanied by proof of purchase).Īll returns are handled on a case-by-case basis and ultimately at lululemon’s discretion, including determining whether an item is unworn and unwashed, with the intent of providing the best experience to our guests. Members can make in-store exchanges or return sale items for a lululemon gift card-join LULULEMON MEMBERSHIP to get started. Refunds will only be applied to the original form of card payment, to a lululemon gift card, or in accordance with applicable local laws.

Keep in mind some items, like gift cards, face masks, and, except as detailed below, product from “We Made Too Much” is final sale and can't be returned or exchanged. Product must be unworn and unwashed, with the hang tags attached, if applicable, in original packaging, and accompanied by proof of purchase. For an exchange, please visit your local lululemon store while returns can be made online by mail or in person at your CLOSEST STORE LOCATION not including lululemon outlet stores.

Our extended holiday return policy is now in effect-any items purchased between October 16 and December 24 can be returned until January 23. If you're having second thoughts about your gear, and looking to make a return or exchange, breathe easy.
